Aventine Partners

Topgrading Marketing Spend

As I noted in my post To Cut or Not to Cut?, this is a smart time for most companies to reduce marketing spend, notwithstanding desperate pleas from marketing services providers that you double-down in the downturn.

Is there a smart, systematic way to do this?  Probably, but it's elusive, as confirmed by the many stories I hear of the across-the-board, arbitrary 10%, 15%, 25% cuts many marketers are trying to cope with.

A recent white paper from former colleagues at Deloitte Consulting prompted my writing this post, so let's look at their approach, which they call Structural Cost Cutting.  

The premise of the Deloitte's Structural Cost Cutting is that the big opportunities for big near-term reductions in spend come from challenging basic assumptions about the business and how marketing supports it.  The savings will emerge from multiple categories of marketing spend.  The Deloitte hit list of areas to examine are:

The Shifting Consumer

Identifying how consumer attitudes are shifting in this downturn and which shifts will stick is an important, but tricky, task.  John A. Quelch and Katherine E. Jocz tackled this issue in the Financial Times with their Managing in a Downturn.  

I can recommend this article as thought provoking, and it contains some good insights.  But there's some bad mixed in with the good.  First the good.

Key takeaways:

"What is certain is that the market segmentation scheme you were using to plan your marketing budget and programmes this time last year is obsolete. You need to listen to your customers and possibly develop a new segmentation approach."  

Very true.  The authors recommend an overlay segmentation that adds insights to how consumers are reacting to the current environment.  This is likely a good first step.